Where can we spend time with our relative when we visit the home?
You may visit them in their own room, in one of our communal areas or in our delightful garden, weather permitting.
Where can we park?
We have our own private car park. There is also parking in some side roads nearby and a public car park a very short walk away.
Do you have entertainers come into the home?
Yes, weekly we have a good variety of entertainment. You’re also more than welcome to come along!
Do you take residents out?
Yes, we do take the residents out and on occasions family members join us. On warm sunny days our residents often go outside to enjoy our lovely garden!
What would happen should my relative need to see a doctor or have a hospital appointment?
A duty doctor or District Nurse will visit if required.
What happens with the laundry?
We launder all clothing but, we do ask that you label all clothing and that it be machine washable.
Do you have a hairdresser?
Yes she visits weekly. We also have a chiropodist and Optician that come to the home.
Can we bring in children and babies to visit?
Yes, by all means. The residents always love to see them. However, we ask you not to bring them in if they show any signs or you are aware they are unwell, as some of our residents can be vulnerable.
What will happen about their personal pension/finance’s?
This is an area we do not get involved in, but we can guide you as to where you can get further advice.
How much will it cost?
This is worked out based on a range of individual circumstances including the room type and dependency requirements. Please contact us for a confidential discussion about your requirements.
What qualifications do your staff have?
Our staff are fully qualified in line with requirements from the Care Quality Commission and beyond. Here is a list of qualifications held and courses completed.
Qualifications:
Certified Trained In:
NVQ 5 In Management
NVQ levels 2 & 3 in Health and Social Care
Level 2 in End of Life training
Level 2 in Dementia, Dignity and Safe Guarding
Equality & Diversity, Team Leader training
Diploma in Business and Administration
Train the Trainer
Infection Control
First Aid
COSHHFood Hygiene
Health & Safety
Care Certificate
Fire training, Moving
Handling training
Our staff are fully qualified in line with requirements from the Care Quality Commission and beyond. Here is a list of qualifications held and courses completed.